Filipino actor Enchong Dee spoke out against Air France after a series of travel problems disrupted his Europe trip. He shared the details through Instagram Stories and described the experience as stressful and disappointing.

Enchong said the trouble started when Air France ground staff in Bangkok, Thailand stopped him from boarding his flight to Madrid, Spain. He said the issue involved his visa, but he stressed that immigration officers did not make the decision.

Enchong Dee says Air France staff blocked his Madrid flight

According to the actor, the airline staff questioned his travel documents and refused to let him continue on his original route. He said he chose not to argue because he did not want to risk problems with his Schengen visa.

A Schengen visa allows a traveler to visit 29 countries in Europe for up to 90 days within a 180-day period. Because of the warning, Enchong bought another Air France ticket so he could land first in London, England before heading to Paris, France.

He said he still followed the rules because he thought the airline staff might be correct. At that point, he tried to stay calm and avoid adding more negativity to the trip.

Travel problems continued after he rebooked

The problems did not stop there. Enchong later discovered that another one of his tickets had also been blocked. This happened even after he had already completed his online check-in.

That new issue pushed him to leave Air France behind. He booked a new flight with Etihad on the spot so he could continue his trip without more delays.

Flight delays gave him an extra day in Madrid

Because of the disruption, Enchong had to stay longer in Madrid. Instead of letting the delay ruin his trip, he said he decided to enjoy the extra day in the city.

He also joked that he had already seen nearly all the airport terminals because he kept moving from one terminal to another. Even so, he made his frustration clear and directly criticized the airline in his post.

Enchong Dee says Air France business class service felt racist

Enchong also raised a serious concern about the airline’s onboard service. He said the business class service on his Air France flight to London felt racist.

He noted that he was the only Asian passenger on that flight. That detail made the experience feel even more uncomfortable for him. As of this writing, Air France has not released an official statement about Enchong Dee’s complaint. His posts have already gained attention online, especially from people reacting to his claims about airline service and passenger treatment.

Final Thoughts

Enchong Dee’s Air France ordeal shows how fast a simple trip can turn stressful. Visa issues, blocked tickets, and poor service can quickly create major travel problems.

His story has sparked online discussion about airline service, travel requirements, and fair treatment for passengers. Many now await Air France’s response to the actor’s complaint.